1. Our Commitment to Your Privacy

At AuGaGa Intimate Wellness, your privacy is our primary institutional value. We recognize that intimate wellness items require the highest standard of discretion. We never sell, rent, monetize, or trade your personal data, purchasing history, or contact details with third-party advertising networks.

2. Anonymous Billing & Banking Descriptors

When completing an order with a credit card, debit card, or mobile wallet, your banking statement will display our neutral merchant descriptor: “AuGaGa”. Neither “AuGaGa” nor any adult wellness terminology will ever appear on financial records.

3. Physical Mail & Promotional Material

We strictly enforce a Zero Physical Mailer Policy. We will never send catalogs, paper invoices, postcards, or promotional coupons to your delivery address. All order receipts and shipment tracking links are delivered exclusively via private electronic mail.

4. Information Collected & Purpose

We collect only the bare minimum data necessary to fulfill your order and provide warranty support:

• Name and shipping address (for package fulfillment by our logistics partner).
• Email address (for order confirmation and shipment tracking notifications).
• Payment tokens (processed securely through PCI-DSS Level 1 compliant gateways; we never store raw credit card numbers).

5. Companion App Privacy & Zero Data Logging

For Bluetooth and cloud-connected couples devices (e.g. AuGaGa Sync), all partner connections use 256-bit AES end-to-end cryptographic relays. We do not store biometric data, intimate schedules, vibration telemetry, or GPS location records on our servers.

6. Contact Our Data Protection Officer

If you wish to request complete deletion of your order records under GDPR, CCPA, or applicable privacy laws, please contact our Data Protection Concierge at: cyxs001@gmail.com.